A warm welcome awaits you in Crystal Palace

Our Crystal Palace Shop

Based at 14 Westow Street, we opened our shop in May 2017 after looking for a location on the CrystalPalace triangle for a while, so we were thrilled when we finally found this lovely little shop, with gorgeous double front bay windows.

RSPCA South London Crystal Palace Shop

The shop was immediately refurbished and a small sorting room was put in at the back. We love the exposed brickwork and used that as inspiration for the industrial theme of the shop fit out.

We’re in a great location and get lots of passing trade, as well as visits from our lovely regular customers. We’re very lucky that despite the parking not being easy, we still get lots of generous people dropping off much needed donations.

Womenswear and bric-a-brac are our best sellers, with many well-known brands featuring regularly. Donations are always needed and gratefully received during our opening times of Monday-Saturday 9.30-5.50pm and on Sundays from 11-5.

We would really love to see you in the shop – our wonderful staff & volunteers are sure to give you a very warm welcome.

Meet the Team

RSPCA South London

Hi, my name is Renae and I’m the shop manager here at Crystal Palace. My best day on the job was when a young girl did a sponsored fun run and raised £444.50 for the RSPCA. She chose to donate it to our shop because she had received great customer service from us and loves animals. It was a really touching moment.

RSPCA South London

Hi, my name is Dee and I have been volunteering with the RSPCA for almost 5 years. I love animals and I love working at the Crystal Palace shop.

RSPCA South London

Hi, my name is John. I’ve been volunteering here at the RSPCA Crystal Palace shop for 4 years. I started off sorting and tidying the basement as I lacked the confidence to be out on the shop floor. But now I get involved with all aspects of the shop and have recently been trained up on the till. I love animals and making new friends here.

Hi, my name is Vi, I’ve been volunteering here for 4 years and I do all the sorting and preparing items for the shop floor.

Without our brilliant staff and volunteers we could not exist, so we would also like to thank them for all their hard work and dedication. We would love to hear from local people who might be interested in volunteering for us, either in our shops (we have shops in Croydon & Caterham too) or at our fundraising events.

Additionally, we have several ways that local businesses could work with us to help you fulfil your social responsibility goals and make a real difference to animals in the area.

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